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Shopping Tips

Purchasing Guide

Ask About References:
Manufacturers and their representatives can provide the names of building managers, plumbers, or other users who have installed their products. A good performance record is the single most important indicator of quality. Manufacturers have changed their models of low-consumption toilet models considerably since their introduction. Don't be misled by reports of poor performance by old low-consumption toilet models which have been discontinued. Make your decisions based on current models.

Ask About Performance Tests:
The American National Standards Institute (ANSI) designs minimum performance tests and standards for low-consumption toilets. If you have any doubt about a model's performance, ask to see the manufacturer's performance testing data.

Ask About Guarantees and Returns:
Some manufacturers may offer guarantees that their products will perform well or will not leak for many years. Also, before purchasing, ask about the seller's return policy.