ORCMT
SUCCESS STORY
 
BAICO (Bendix-Atlantic Inflator Co.) 
 
COMPANY/LOCATION: BAICO (Bendix-Atlantic Inflator Co.), a joint venture of Allied Signal and Atlantic Research Company, Knoxville, Tennessee 
PRODUCT: Hybrid inflator systems for automotive airbags 
YEARS IN BUSINESS: 7
EMPLOYEES: 283
 
SITUATION:     In 1995, BAICO was having a high internal-defect rate in the welding process that is key to the manufacturing of airbag inflators. After numerous experiments with process variables, the company hypothesized that the problem was a contaminant on the outside of the pressure vessel. BAICO needed to test the containment theory but lacked the proper equipment for cleaning the parts involved. BAICO tried to find a source to contract clean the parts but had a difficult time locating the necessary expertise. Since ORCMT had helped them with a welding problem a couple of years earlier, BAICO contacted ORCMT through the toll-free number for the Manufacturing Technology Information Service. 
 
PROJECT:        ORCMT agreed to look at the parts. BAICO sent the parts to ORCMT, where they were thoroughly cleaned using ORCMT's expertise and specialized equipment. The steel pressure vessels were then returned to BAICO for an experiment to determine if the cleaned parts worked. 
 
RESULTS:        Walt Tarpley, black belt engineer at BAICO, said the experiment clearly showed that cleaning the parts was the "magic variable" for fixing the problem. "Having ORCMT use their unique capabilities to clean the parts allowed us to run a full-blown experiment that validated our hypothesis," said Tarpley. "At the beginning of this year, we began receiving parts cleaned by a contract cleaning company. Since then, we have had a huge reduction in the quality assurance cost of internal failures. Our defect rate has decreased from 103,000 parts per million (ppm) to fewer than 7,000 ppm. The quality improvement alone has resulted in a bottom line improvement of more than $800,000 per year." 

"BAICO has also broken a manufacturing capacity constraint, increasing productivity 37 percent, much of which is a result of this project," Tarpley continued. "This means that we can delight our customers with cost containment and BAICO can provide security and growth opportunity for the people who work here." 

 
PARTNERS: 
    
 


Technical assistances provided to the private sector by the Oak Ridge Centers for Manufacturing Technology (ORCMT) and its manufacturing extension partners throughout the United States. 
 
 
 
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