Cleaner Production Demonstration Project at the Australian International Hotel School and Hotel Kurrajong
1 .0 REVIEW OF HOTEL KURRAJONG OPERATIONS
2 .0 PLANNING AND ORGANISATION OF THE HOTEL KURRAJONG
2.1 CLEANER PRODUCTION APPROACH USED AT HOTEL KURRAJONG
2.2 CLEANER PRODUCTION OPPORTUNITIES AT HOTEL KURRAJONG
2.2.1 Improved Energy Management
2.2.2 Minimisation of Water Usage
2.2.3 Solid Waste Minimisation and Recycling
2.2.4 Wastewater Minimisation and Recycling
2.2.5 Chemical Usage3 .0 CLEANER PRODUCTION INITIATIVES
3.1 MINIMISATION OF WATER USAGE
3.1.1 Evaluation of Opportunity
3.1.2 Project Implementation
3.1.3 Results
3.2 SOLID WASTE MINIMISATION AND RECYCLING
3.2.1 Detailed Evaluation and Project Implementation
3.2.2 Results4 .0 REVIEW OF PROJECT
5 .0 CONCLUDING REMARKS
LIST OF TABLES
TABLE 1 SUMMARY OF WASTE GENERATED
TABLE 2 ESTIMATED ANNUAL AMOUNTS OF SOLID WASTES GENERATED
TABLE 3 FATE AND COST OF SOLID WASTES
The Cleaner Production Demonstration Project (the
Project) was an initiative of Environment Australia -Environment
Protection Group (the EPG). The aim of the Project was to raise
the awareness of Australian industry and actively promote cleaner
production issues. This was to be achieved by conducting ten
successful cleaner production demonstration projects in industry
around Australia, documenting the benefits and experiences of
the project, and publicising the results to wider industry. Dames
& Moore, assisted by Energetics, were engaged as technical
consultants on the project. The project commenced in June 1994,
and ran for 27 months.
Hotel Kurrajong was selected as one of the ten
companies to participate in the Project. This case study report
presents a record of the progress of the Hotel Kurrajong project,
from initial meeting to project completion, and details the results
of the Project including any problems or lessons which may been
encountered. The case study demonstrates the application of Cleaner
Production to the printing industry.
Hotel Kurrajong consists of a teaching facility
for hotel management attended by fee paying, boarding students
and a public hotel. At the time of the project, student numbers
were well below capacity although the Hotel was operating satisfactorily,
especially its dining facilities.
Hotel Kurrajong was considered a unique `site'
for the Cleaner Production Demonstration Project in that it combines
a learning/teaching institution with the service industry operation
of a hotel. This was outside the normal realm of Cleaner Production
programs which are usually applied to industrial facilities.
Cleaner Production demonstration opportunities
initially identified were:
Energy Related Issues
Other Environmental Issues
A number of the energy related Cleaner Production projects were not implemented due to lack of funds. However, several other environmental initiatives had already been implemented before the commencement of the Project and additional programs particularly relating to waste minimisation and packaging reductions were implemented during the course of the project.
Hotel Kurrajong occupies a historic place in Canberra,
being one of the original 3 hotels constructed for the early Parliament;
it was completed in 1926. The Hotel has been extensively modernised
and extended to provide guest accommodation and serve as a Hotel
School.
1.0 REVIEW OF HOTEL
KURRAJONG OPERATIONS
The hotel was opened in February 1995 and provides
26 double rooms, fully equipped, a Brasserie style restaurant,
a Bar and Terrace for tea, coffee and drinks, all of which are
open to guests and the general public. There are also various
Meeting rooms for hire for a range of business or social functions.
The International Hotel School operates out of the
same complex although it is invisible to hotel guests most of
the time. Student accommodation is in separate dormitory wings
and classrooms are separated from the public spaces. There are
80 student rooms with accommodation for 120 students. Student
numbers have progressively increased from 8 on opening (January
1995) to around 50 at the time of completion of this report.
The only contact between students and guests is in
the catering area where students gain experience by working in
the kitchen, bars and dining room.
Hotels, in general, use large quantities of energy
and generate large amounts of solid and liquid wastes. The activities
of a hotel which contribute to the large amounts of waste materials
and energy consumption include:
In addition, the educational activities of the Hotel
Kurrajong generate considerable amounts of paper and general domestic
waste. Hotels also generate considerable amounts of wastes particularly
in the provision of eating facilities and in marketing their services
(brochures and pamphlets).
While the overall environmental effects of a single
hotel may be minor compared with a large industrial facility,
the collective effect of hotels is significant and can be greatly
reduced through proper management.
2.0 PLANNING AND ORGANISATION OF THE HOTEL KURRAJONG CLEANER PRODUCTION PROJECT
2.1 CLEANER PRODUCTION APPROACH
USED AT HOTEL KURRAJONG
Hotel Kurrajong relied on external consultants, Dames
& Moore and Energetics to identify specific cleaner production
opportunities. These opportunities were undertaken by:
(1) an initial "audit" of the site to provide preliminary information on the operation of the hotel and identify general cleaner production opportunities;
(2) a detailed assessment of specific opportunities by the external consultant with respect to environmental and economic benefits;
(3) a discussion with Hotel Kurrajong management on the identified opportunities and on the implementation of the opportunities; and
(4) implementation of selected projects.
The Hotel personnel involved in the Cleaner Production
Project included:
Peter Martini - General Manager, Hotel
Kurrajong
2.2 CLEANER PRODUCTION OPPORTUNITIES
AT HOTEL KURRAJONG
The initial site review and subsequent site visits
identified the following cleaner production opportunities:
This section describes the potential cleaner production
projects which were identified by site personnel, Energetics and
Dames & Moore.
2.2.1 Improved Energy Management
General
Energy consumption at the Hotel was investigated
by an Energetics engineer by conducting an energy audit. The
results of the audit indicated the following breakdown of energy
usage:
| Heating, ventilation and air conditioning (HVAC) | 45% |
| Lighting | 20% |
| Kitchen | 17% |
| Refrigeration | 11% |
| Miscellaneous | 7% |
| TOTAL | 100% |
General observations regarding energy usage were
as follows:
Specific observations are detailed below:
Heating, Ventilation and Air Conditioning (HVAC)
Air-conditioning and mechanically heated ventilation
comprises five main air handlers with both heating and cooling
coils and seven gas heated evaporative cooling units. There are
also thirty fan coil units with both heating and cooling coils
serving guest rooms.
Problems have been experienced with the computer
control software associated with the main air handling units.
For example, of the two air handlers serving the library area
on the first floor, one was set to use maximum and the other minimum
outside air. Further examination of the computer control system
indicated that the air handling system would never be operated
in an optimum manner.
The detailed energy assessment also identified excessive
air conditioning operation. For example, the air conditioning
systems served the library area on Saturday when the library was
not in use, and the dining room system was also on when the dining
room was closed.
Furthermore, Canberra's weather allows for minimal
use of air conditioning for a significant portion of the year
as natural ventilation is sufficient. The system can use gas
heating on colder days and ceiling fans in summer.
A number of specific opportunities were identified
by the energy audit to improve the HVAC system. For example,
because there is no independent ventilation system for the kitchen,
this means that the kitchen exhaust fans are drawing air from
adjacent rooms - air which has been expensively air conditioned.
By providing the kitchen with its own separate ventilation this
problem can be avoided.
Therefore significant opportunities were identified
in the control and operation of the hotels HVAC system.
Space Heating
Rooms at the hotel are heated by hot water radiators
or via the air conditioning.
There is no means of controlling the operation of
the hot water radiators apart from manual valves. Many of the
hot water radiators are heating empty rooms or rooms which are
heated, at least partially, by the air conditioning system, as
such heating in some areas is excessive.
Therefore, opportunities exist with regard to the
more efficient use of space heating.
Lighting
Lighting includes standard type twin 36 watt fluorescent
fittings serving most general areas, and a mix of decorative dichroic
type downlights and compact fluorescents in lobbies, entrances,
dining and lounge areas etc. The detailed energy audit identified
a number of high energy linear incandescent fittings that are
used in guest rooms. The compact fluorescent fittings used in
corridors, are standard energy efficiency measures, however, many
of the fluorescent lights and other 36 watt tube fittings in corridors
are left on for most, if not all of the time, in areas which are
not occupied.
To reduce energy wasted on lighting unoccupied areas,
an occupancy sensor could be installed in areas such as the students'
dining area. The occupancy sensor would switch the lights on
only when the area was occupied. A data logger associated with
the sensor could record when lights were on and off to quantify
the value of energy saved. It was estimated that an occupancy
sensor would cost $450, and save an estimated $350/year in energy
(assuming 6 hours of energy saved daily).
This could also be applied to other areas of the
hotel.
In addition, the dichroic lamps used in many areas
of the hotel are reasonably energy efficient, but expensive to
maintain. Alternatives to dichroic lamps could be investigated.
This investigation could be undertaken by:
Kitchen Exhaust Hoods
The kitchen exhaust hoods do not have perimeter balance
air slots, but there is a make-up air arrangement on one side
of the training kitchen hood. This arrangement is not considered
to be energy efficient as it is only on one side. Furthermore,
the exhaust hoods were very noisy and a source of complaint from
guests.
Further investigation of the exhaust hood air flow
found that the air flow was less than the law requires so the
fan speed could not be reduced. The noise was the result of poor
design of fan and ductwork. Two solutions were identified:
Domestic Hot Water
Domestic hot water is provided to the students quarters
and guests rooms, kitchens and ablutions from a number of in line
gas hot water heaters and associated storage cylinders.
Services are reticulated by a mixture of old and
new pipework, much of which runs under the ground floor. The
standard of insulation needs to be examined, as poor insulation
is often a cause of heat loss in old, under-floor pipework.
Hot water used for showers and washing can be minimised
by using energy saving shower heads and flow control devices.
Shower roses in older accommodation were assessed to be energy
wasteful.
The main kitchen dishwasher has no water re-cycling,
and only a cold water connection. This means all water heating
for dishwashing is electric, which is much more expensive than
the gas heated hot water available.
Refrigeration
There are a number of cold storage rooms for fruit
and vegetables, meats, beverages etc. and a twin freezer room.
With the current low occupancy rate, these rooms are under-utilised
and wasting energy. As the cool rooms are not fitted with counterweighted
automatic closers, the doors are frequently left open.
Energy Manager
A full-time energy manager could have improved the
energy efficiency of the Hotel. It was envisaged that this manager
would be a Hotel School Student with responsibility for manually
controlling energy use throughout the complex. This would include
turning off unnecessary equipment, ensuring time switches are
correctly set, rationalising coolroom use, and motivating all
staff and students to be energy aware. Energy records, student,
guest and meal numbers, and weather data would be recorded on
a monthly basis for comparison to quantify the effect of this
activity.
Had the role of energy manager been undertaken by
a student as part of his/her training, no costs would have been
incurred. Potential energy savings are difficult to quantify,
but are estimated to have been at least a 10% reduction, which
equates to some $18,000 per year.
Summary
Numerous potential initiatives with respect to energy
management were identified in the areas:
Benefits: Significant
environmental and cost benefits could occur as a result of implementing
some or all of energy initiatives identified. These initiatives
would lead to a decrease in energy usage and the subsequent release
of greenhouse gases associated with gas equipment at the hotel
or that associated with electricity generation. Furthermore,
the initiatives identified could be incorporated into the hotel
schools teaching, giving practical examples of energy efficient
initiatives to the students and raising students awareness of
energy issues.
Drawbacks: Many of the
initiatives identified involved capital expenditure, with payback
periods estimated to be the order of two years.
Outcomes: Due to economic
constraints facing the hotel and the capital expenditure required,
the energy management initiatives were not pursued. The initiatives
may be implemented once hotel occupancy have reached a sustained
higher rate.
2.2.2 Minimisation of Water
Usage
Hotel Kurrajong has significantly minimised its water
usage in a number of ways. In guest and student rooms and bathrooms,
water usage has been minimised through the installation of:
In maintaining the gardens, Hotel Kurrajong have
cost effectively installed time controlled water sprinkler systems
and utilised roof stormwater.
The above opportunities were explored by Hotel Kurrajong
and implemented before the commencement of the Project. It was
expected that considerable cost savings were made by the installation
of dual flush systems, low flow shower heads and proper maintenance
of taps.
The benefits, drawbacks and outcome of these initiatives
are summarised below:
Benefits: The initiatives
identified were relatively low cost and easily implemented. Water
savings in excess of 10% are expected.
Drawbacks: Most initiatives
required some additional capital or ongoing operating expense.
Outcome: All of the water
saving devices identified above were incorporated into the design
of the Hotel. The feasibility of installing such devices was
evaluated by Hotel management at the design stage. The water
saving devices were determined, at this stage, to be cost effective,
and were therefore installed.
2.2.3 Solid Waste Minimisation
and Recycling
The main components of solid waste generated and
potential cleaner production opportunities identified at the Hotel
are:
Paper:
Most types of clean paper are recyclable through
contractors. In Hotel Kurrajong's case, there was an opportunity
to separate and recycle considerable amounts of paper associated
with offices, the school and general packaging.
Additionally, there were opportunities to minimise
the generation of paper and cardboard waste through the reuse
of office paper, double sided copying and reducing the amount
of packaging provided in guest rooms.
Current trends in commerce and industry are also
aiming to ask suppliers of goods to minimise packaging and/or
to allow the return of packaging such as containers and boxes.
Glass:
Glass waste is mainly generated in the restaurants,
bar and conference areas. Most of the glass waste generated in
the Hotel can be separated and recycled.
Aluminium:
Aluminium generated at the Hotel Kurrajong comprises
mainly of cans in the restaurant, conference areas, bar and kitchens.
All aluminium can easily be separated and recycled.
Putrescible Wastes:
The kitchens generate considerable amounts of organic
putrescible waste which can be composted, worm-farmed or used
by farmers for feedstock.
Packaging:
Hotels generate considerable amounts of packaging
waste which can be effectively eliminated or reduced. Such packaging
waste usually takes the form of:
These items are usually part of marketing the Hotel
and present very inefficient and sometimes unnecessary packaging.
Opportunities exist to eliminate the items altogether, or at
least package them more efficiently. For example, instead of
providing shampoo in small plastic bottles, it could be provided
in a refillable dispenser within the shower recess or bath.
There are significant economic and environmental
benefits associated with solid waste minimisation and recycling.
Environmental benefits include more efficient reuse of natural
resources through recycling, and a decrease in the quantity of
waste sent to landfill. The economic benefits include decreased
waste disposal costs and the possible generation of a small income
stream for the Hotel.
Hotel Kurrajong is committed to the principles of waste minimisation. Hotel management envisaged that there was likely to be considerable benefits associated with implementing a solid waste minimisation program. In addition, there was potential to promote the minimisation and recycling program, and develop a `marketing edge'. The costs to implement the program were expected to be low, however no formal cost benefit analysis or assessment was conducted.
This opportunity was further investigated.
2.2.4 Wastewater Minimisation
and Recycling
The two issues associated with wastewater generated at the Hotel is quantity of wastewater produced and the pollutant loading in the wastewater.
The pollutant loading in the wastewater depends on
the types and quantities of `pollutants' discharged into the sewer
system including:
Through the installation of appropriate systems such
as grease traps and filters, and education of staff in the appropriate
waste disposal routes, considerable amounts of pollutants can
be prevented from entering the wastewater effluent system.
Additionally, by the careful selection of chemicals
such as shampoos and cleaning agents, the loading (such as sulphurates
and phosphorus) can be reduced.
The principal area in the Hotel for the minimisation
of wastewater is in the kitchens. As the initiatives in the kitchens
are closely related to initiatives associated with solid waste
minimisation and recycling, no specific initiatives with respect
to wastewater were pursued. Once the solid waste initiatives
have been fully implemented, initiatives for wastewater minimisation
may be reviewed.
Hotel Kurrajong uses cleaning and disinfecting chemicals
as well as the occasional use of garden and house pesticides,
insecticides and fertilisers.
Through the proper selection and usage of these chemicals,
there is an opportunity to minimise the usage and environmental
effects of such chemicals.
AIHS and Hotel Kurrajong use cleaning products that
have been designed to minimise environmental impact. Where possible
the hotel uses biodegradable and low phosphorous detergents and
other cleansing products.
The minimisation of laundry requirements has also reduced external use of laundry chemicals.
As a number of initiatives with respect to chemical
usage had already been implemented no additional cleaner production
initiatives involving chemical use were pursued.
3.0 CLEANER PRODUCTION
INITIATIVES
3.1 MINIMISATION OF WATER
USAGE
3.1.1 Evaluation of Opportunity
Water minimisation initiatives are common practice
within the hotel industry and found to be cost effective and reduce
overall water consumption. Therefore, potential initiatives were
implemented.
The Hotel has implemented the following water-saving
measures to minimise consumption of water:
Water bills for Hotel Kurrajong indicate that an
average of approximately 35 kL/day of water is consumed at the
Hotel. This equates to a water usage of approximately 450 litres
per student or guest per day; assuming 70% occupancy for both
guests and students.
A case study report prepared by Inter-Continental
Hotels and Resorts (Ref: Green Hotelier, Issue 1, August 1995)
lists the following benchmarks for daily water consumption at
a medium size (50 to 150 room) hotel:
Good performance: <440 L/guest
Fair performance: 440 - 500 L/guest
Poor performance: 500 - 600 L/guest
Comparing these figures with the Hotel Kurrajong
water consumption of 450 L/guest/day indicates that consumption
at Hotel Kurrajong can be considered fair.
It is estimated that the laundry-saving initiatives
reduce the amount of laundry by 10%. This results in a saving
of approximately 15 kL/yr of water at the laundry, with associated
reduction in laundry chemicals used, and laundry costs (a saving
of around $2,250/yr).
3.2 SOLID WASTE MINIMISATION
AND RECYCLING
3.2.1 Detailed Evaluation and
Project Implementation
Solid Wastes Generated
As part of the Cleaner Production Demonstration Project,
a waste audit was conducted at the Hotel, with the objective of
addressing the types and amounts of wastes generated, and the
fate of the various types of solid waste. The audit was conducted
by a steward of the Hotel between August 1995 and January 1996.
Methodology and results are discussed in the following sections.
Wastes generated at the Hotel are summarised in Table 1.
SUMMARY OF WASTES GENERATED
AREA | WASTE TYPE |
Kitchen and Bar | Food Scraps Plastic
Glass Cardboard Oil and Fat Tins Wax Paper Chemical Containers Broken Crockery, Pots, Pans, Etc Paper |
Guest Rooms | General Rubbish (1) |
Student Rooms | General Rubbish (1) |
Maintenance and Housekeeping | Batteries Chemical Containers
General Rubbish (1) |
Administration | Newspaper Paper
General Rubbish (1) |
Gardens | Leaves Lawn Clippings |
Note: (1) = General Rubbish comprises of foodscraps,
newspaper, paper and plastics.
Waste Handling
Selected types of wastes generated at the Hotel are
segregated and recycled. By recycling wastes, the amount of waste
collected and disposed to landfill is minimised.
Wastes generated in the kitchen, bar, student rooms,
maintenance area and housekeeping area are sorted in a dedicated
"recycling room" located adjacent to the kitchen. The
following recyclable materials are segregated:
vegetable foodscraps; other foodscraps (eg. bones); plastic; galss (clear); glass (brown); glass (clear); |
corks; cardboard; aluminium; paper; and batteries |
Oil and fat is segregated in the kitchen area and
placed in containers.
Kitchen, bar, housekeeping and maintenance staff
are responsible for segregating the recyclable wastes generated
in their respective areas. Students are responsible for emptying
their own bins and segregating recyclables appropriately. The
recycling program is overseen by the maintenance manager and a
kitchen steward.
The remaining waste generated in these areas is not
recyclable, and comprises of tins, wax paper, dirty cardboard
and plastic, soiled paper, empty chemical containers and broken
kitchen implements. The non-recyclable wastes are placed in a
3 m3 skip located at the loading dock.
Guest rooms are supplied with two bins - one for
paper and the other for general rubbish. Bins containing paper
are emptied into the central paper collection bin. General rubbish
bins are emptied directly into the 3 m3 non-recyclables
bin.
Waste paper and newspaper generated in the administration
area is segregated for recycling. General rubbish is placed in
the central non-recyclables bin.
Garden waste is handled by the gardening contractors.
Volumes of Solid Waste Generated
The solid waste audit involved recording the amounts
of recyclable and non-recyclable wastes generated from the Hotel
on a regular basis. The various bins were inspected and weighed,
and the volumes of wastes generated were estimated. According
to the steward, the most reliable data was collated for the four
month period October to January (inclusive). Using the data for
this period, annual weights and volumes of the various waste types
have been extrapolated, and are presented in Table 2.
ESTIMATED ANNUAL AMOUNTS OF SOLID WASTES GENERATED
WASTE TYPE | ESTIMATED ANNUAL WEIGHT (kg/yr) | ESTIMATED ANNUAL VOLUME (m3/yr) |
RECYCLABLES | ||
Glass
Paper Cardboard Clean vegetable scraps Other foodscraps Plastic Aluminium Oil and fat Corks Batteries | 36,924
5,096 Not measured 7,832 8,280 292 51 Not measured 39 0(1) | 138
28 (estimated) 252 52 53 48 Not measured 1,132 litres Not measured 0(1) |
Subtotal Recyclables | 58,514(2) | 571(3) |
NON-RECYCLABLES | ||
Chemical containers
Crockery Wax boxes Tins Other | 84 drums
60 492 224 7,840 | 1.7 (estimated)
Not measured Not measured Not measured Not measured |
Subtotal Non-Recyclables | 8,616(4) | 364 (Measured) |
TOTAL | 67,130(5) | 935(3) |
Notes: (1) No batteries were recycled during the audit period. The amount of waste batteries generated annually is anticipated to be low.
(2) Does not include cardboard or oil/fat.
(3) Does not include aluminium, oil/fat or corks. These volumes are estimated to be low.
(4) Does not include chemical containers.
(5) Does not include chemical containers, oil/fat
or cardboard.
Fate and Cost of Wastes
The fate and collection/disposal costs for the various
types of solid waste are summarised in Table 3.
All recycling services are provided free of charge.
The fee of $18/pickup for non-recyclable waste translates to
an average annual fee of $2,808 for waste collection and disposal.
FATE AND COST OF SOLID WASTES
WASTE TYPE | FATE | COST |
RECYCLABLES
Glass Paper Cardboard Clean vegetable scraps Other foodscraps Plastic Aluminium Oil and Fat
Corks
Batteries NON-RECYCLABLES | Cleanaway Recyclers Canberra Cardboard and Waste Recyclers Canberra Cardboard and Waste Recyclers Earthwhile (Worm Farm) Earthwhile (Compost) Local Shopping Centre Recycler Local Shopping Centre Recycler Vatman collects and transports to recycler Hotel personnel make cork boards and sell (proceeds to charity)
Mugga Way (Council) Landfill (dedicated area) Cleanaway collect and dispose to Mugga Way (Council) landfill. | $0 $0 $0 $0 $0 $0 $0 $0
$0
$0 $18/pickup |
Other Waste Minimisation Initiatives
To minimise the generation of waste packaging in the guest rooms,
individual packages of bathroom products (shampoo, conditioner
and soaps) have been replaced. Soap, shampoo and conditioner
are now provided in a dispenser, containing a replacement product
termed "bodywash", which is located in each shower.
One individually wrapped soap is supplied at each hand basin.
The results of the solid waste audit indicate that the recycling
program implemented at the Hotel has had the following benefits:
Personnel involved in the recycling program reported that:
4.0 REVIEW OF PROJECT
It was disappointing that none of the cost-effective energy projects
were able to be implemented within the timeframe of the Project.
This was mainly due to the Hotel School not yet attracting the
numbers of students necessary to generate the cash flow needed
for other commitments. It is understood that student numbers
are doubling each intake and it is to be hoped that some of these
projects will be implemented in the future.
The solid waste collection and recycling system is effectively
reducing the offsite environmental impacts of the Hotel with associated
reduction in waste disposal costs to the Hotel.
Water saving initiatives (through installation of devices) have
also effectively reduced water consumption, and are relatively
simple to implement.
Management of the Hotel has shown total commitment to waste minimisation
and appropriate product selection. Clearly, this is seen as not
only a direct cost saving but also of great marketing edge to
the Hotel. In return, the staff at the Hotel have embraced the
principles of waste minimisation with considerable enthusiasm
and commitment. This is reflected in the success of the waste
minimisation initiatives.
5.0 CONCLUDING REMARKS
The Hotel Kurrajong Cleaner Production Project demonstrated that
cleaner production can be applied to non-process or service industries,
such as the hospitality industry. Significant cleaner production
opportunities with respect to energy, solid waste and wastewater
exist for hotels.
The cleaner production initiatives at Hotel Kurrajong has another specific benefit in that it demonstrated to students at the hotel how cleaner production can be applied and these students can then apply this knowledge to the hotels they may subsequently work in.
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